Check How Wallet Data Is Used
Your account record can include your phone number, verification result, login events, device details, selected preferences and support messages. When you use DANA, OVO, GoPay, QRIS, a virtual account or bank transfer, we may retain the payment reference and status needed to match activity with your
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account; we do not need your wallet password for that check. We use this information to provide account access, investigate a stalled status, prevent unauthorised use and meet applicable legal requests. Cookies can remember a session and basic page preferences, while browser controls let you clear
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them. We keep records only for operational, security or legal reasons, then remove or anonymise them under our retention process. The policy applies to Indonesian access where local law permits, and any eligibility question depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.